Welcome to Treantly (www.treantly.com). Your privacy is critically important to us. This privacy policy outlines the types of personal information that is received and collected by Treantly and how it is used, shared, and safeguarded. By using our website, you hereby consent to our privacy policy and agree to its terms.

Information We Collect

When visiting Treantly, we may collect the following information:

• Personal Identification Information: This may include, but is not limited to, your name, email address, and telephone number. We collect personal identification information from you only if you voluntarily submit such information to us, for example, by signing up for a newsletter or submitting a contact form.
• Non-Personal Identification Information: We may collect non-personal identification information about Users whenever they interact with our site. This may include the browser name, the type of computer, and technical information about Users’ means of connection to our site, such as the operating system and the Internet service providers utilized and other similar information.
• Cookies and Web Beacons: Our site may use “cookies” to enhance User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about you. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.

How We Use Collected Information

Treantly may collect and use Users’ personal information for the following purposes:

• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
• To send periodic emails: We may use the email address to send User information and updates pertaining to their order.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Changes to This Privacy Policy

Treantly has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site.

Contacting Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Treantly

2440 Canoe Ave, Unit 110A, Coquitlam, BC, Canada, British Columbia 

This document was last updated on Mar 25, 2024