What your Customer Service Specialist handles

Inquiry management

Handles inbound questions across email, chat, and tickets, on time.

Issue resolution

Troubleshoots and resolves problems, escalating only what truly needs you.

Personalized communication

Responds in your brand voice so every reply feels human.

Feedback & insights

Captures recurring themes so you can fix the root cause.

CRM & ticket management

Keeps records clean and queues moving so nothing is lost.

Key customer interactions

Gives your best accounts the attentive care they expect.

Tools
  • Zendesk
  • HubSpot
  • Freshdesk
  • Gorgias
  • Intercom
  • HelpScout
  • Shopify Inbox

What you save

Estimated annual savings

~$17,900–$35,900

saved per year vs. a U.S. Customer Service Specialist hire

~$1,500–$3,000 Saved per month
~$53,600–$107,600 Saved over 3 years
$42,820 U.S. median salary / yr

The U.S. median is salary only, before the benefits and payroll taxes an employer adds. Treantly handles payroll and healthcare.

Estimate your savings

U.S. salary: U.S. Bureau of Labor Statistics, OEWS May 2024 (Customer Service Representatives). Employer benefit load, about 42%: BLS Employer Costs for Employee Compensation.

Book a free call

Common questions.

Most clients meet pre-vetted candidates within about a week. We handle sourcing, screening, and reference checks, then present a shortlist with a refined CV and a short intro video so you can choose with confidence.

Yes. Your dedicated professional works only with you, learns your systems, and becomes a long-term part of your team. 95%+ of placements stay past year one.

You meet and interview candidates before any commitment, and we manage onboarding, payroll, and ongoing support. If something is not working, we step in quickly to make it right and find a better-matched candidate.