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Virtual Customer Service Assistants

Treantly takes a human-first approach to finding a Customer Service VA for your business, transforming your customer inquiries into meaningful connections.

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Skillset

What Your Customer Service Assistant
Can Do

What Your
Customer Service Assistant
Can Do
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Meet our Legal VAs

From drafting contracts to legal billing, our assistants know your tools, terms, and timelines so you can focus on growing your firm.

VA Name Goes Here
Executive Assistant
Specific Task 1
Specific Task 1
Specific Task 3 e.g. scheduling

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VA Name Goes Here
Executive Assistant
Specific Task 1
Specific Task 1
Specific Task 3 e.g. scheduling

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VA Name Goes Here
Executive Assistant
Specific Task 1
Specific Task 1
Specific Task 3 e.g. scheduling

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VA Name Goes Here
Executive Assistant
Specific Task 1
Specific Task 1
Specific Task 3 e.g. scheduling

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Cost Savings​​

Customer Support at a Fraction of the Cost

Talent Economics
$18hr(U.S.)
Customer Service Representative
VS
$12/hr
Treantly Customer Service VA
  • Your in-house customer service team keeps your clients happy — but their time is often tied up with routine tasks.

  • Our Customer Service VAs handle inquiries, email responses, and support admin at $12 USD/hr vs $18 USD/hr in-house, saving you nearly $12,500 USD annually while maintaining seamless customer experience.
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Testimonials​

Don’t Just Listen To Us,
See What Our Clients Have TO say

“Treantly makes it possible for our contractors to scale without the heavy cost of hiring locally. Their virtual talent gives our clients reliable, long-term support.”
Lee Miller
Business Coach for Contractors
“What stood out about Treantly was how seamless the process was. We didn’t have to go through endless interviews, and every candidate was strong from day one.”
Brent Weiss​
Co-Founder, Beyond Med​
“Working with Treantly has been such a great experience. They made the entire process simple and supportive, and our business is running smoother than ever. I highly recommend Treantly to anyone looking to bring on a virtual assistant. They are truly committed to helping your business succeed.”​
Samantha Hoffart​
You Move Me, Vancouver, BC​
“Treantly made hiring a virtual assistant seamless. They handled everything from sourcing to scheduling, and I only had to show up for the interviews. It allowed me to delegate daily tasks and focus on providing more value to my clients. I’m glad they reached out when they did because everything worked perfectly.”​
Victor Gershkovich
Professional Accountant
“With Treantly, I finally built the team I needed to scale my business. Their manager and editing assistants handle the day-to-day work, letting me focus on clients, content, and growth.​"
Kenneth
Founder, Up Smash Media
“With Treantly, I finally built the team I needed to scale my business. Their manager and editing assistants handle the day-to-day work, letting me focus on clients, content, and growth.​I highly recommend Treantly to anyone looking to bring on a virtual assistant. "
Michael Tsui
Founder, Spaze
"With Treantly, I finally gained the administrative and project management support my business needed. Their assistants work in my timezone and have been amazing partners in my growth."
Silke
Owner, Hen Dog Marketing
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Ready to Outsource
Without Compromise?

Transform your operations with virtual assistants who truly understand your business. 

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FAQ

Customer Service VA FAQ

Still can’t find the answer?
Contact us here: info@treantly.com

Yes. They’re skilled in Zendesk, Gorgias, Intercom, Freshdesk, HelpScout, Shopify Inbox, and more.
Absolutely. Our VAs are trained in call handling and professional communication.
Yes. We customize their onboarding so they sound like part of your team
Yes. They can manage refunds, returns, cancellations, and billing issues directly.
Yes. Every VA is dedicated to your business and stays an average of 11 months.
You don’t pay. Plus, we back every hire with a Free Replacement Guarantee.

Your VA works in your preferred hours for seamless customer coverage.

Yes. We implement confidentiality agreements and strict data security protocols.
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