Contact Center
Outsourcing </span

Looking to improve service with contact center outsourcing? Our call center outsourcing services cater to all needs.

Comprehensive Contact Center Solutions at Treantly

At Treantly, we specialize in Contact center, providing tailored solutions that cater to the intricate needs of your business. Our team of experts is proficient in industry-specific standards and employs omnichannel communication platforms, AI-driven interaction analytics to ensure top-notch service delivery.

Partnering with Treantly means accessing a pool of professionals who bring decades of customer interaction in multi-channel support, customer engagement strategies, aimed at enhancing your operational efficiency and compliance. We understand the challenges your industry faces and are equipped to address them effectively.

Key Benefits of Our Contact center

  • Deep expertise in multi-channel support, customer engagement strategies
  • Utilization of advanced tools such as omnichannel communication platforms, AI-driven interaction analytics
  • improved customer satisfaction and loyalty
  • Adherence to industry standards and regulatory requirements

Learn more about how our Accounts payable can elevate your business processes.

Why Choose treantly

Premium Recruitment Service

Our recruitment service connects businesses with top talent from the Philippines, using a trusted network and an on-the-ground team for thorough candidate evaluation and screening, ensuring high-quality talent and rates.

High Quality
Candidates

Treantly hires the top 2% of talent experienced with North American companies, fluent in English, and culturally adept. Our rigorous selection with background checks and system evaluations ensures seamless integration of the best remote staff into your teams

Significant
Savings

We enable businesses to cut overhead by up to 80% with rates from $7/hour through Philippine outsourcing, providing strategic savings, access to global talent, competitive salaries, and top-tier healthcare for a focused team delivering exceptional results.

Scalability

Treantly offers scalable solutions, allowing businesses to flexibly adjust team sizes from 1 to 100 within a month to meet evolving needs. This flexibility facilitates easy alignment of staffing with growth objectives, enhancing analytical and operational capabilities.

Most of our clients refer us to their circles; here's why:

What to expect

A smiling woman with long dark hair talks on the phone, discussing virtual assistant services. She sits in a cozy room adorned with pink and yellow cushions, with a laptop in front of her. Sunlight filters through the window, creating a warm atmosphere.

Schedule a discovery call by filling out our form. An expert will understand your challenges and tailor a recruitment strategy that fits your needs.

We'll introduce you to vetted and qualified candidates based on your specific requirements, simplifying your search for the perfect match.

Interview top candidates to assess their fit for your team, enabling you to make an informed decision.

Choose your ideal candidate, ensuring they align with your business objectives and are ready to contribute effectively from day one.

Our Vetting Process

1

Resume
Screening

An initial check for alignment with client needs based on past experiences and achievements.

2

Pre-qualifying
Questions

Candidates answer task-oriented questions to evaluate their technical skills and role suitability.
3

Panel
Interview

A session with at least two experts to assess communication and professional expertise, including behavioral analysis to ensure compatibility with client cultures.
4

Second Round
Interview

Conducted with management or founders to gauge candidates’ work motivation, further filtering for dedication and alignment.
5

Reference
Checks

Two professional references are required early on, ensuring quality and reliability.

6

Candidate
Presentation

After these steps, we compile and send a refined CV and introduction video to clients, offering a comprehensive view of the candidate for informed decision-making.

Frequently Asked Questions

How much does it cost?

Starting with us is cost-free. We handle the sourcing and interviewing of candidates at no charge. Once you’ve chosen your ideal candidate, a refundable deposit equivalent to a 30-day payroll is required. You are billed by the hour, there are no additional fees. Our rate starts at $7 per hour.

While Upwork is a valuable resource for talent, it requires time and expertise to sift through applications. Our local recruitment team in the Philippines enables us to thoroughly evaluate candidates’ backgrounds and circumstances to find the best candidates. We facilitate their integration into your operations and oversee their performance post-hire. Our in-depth knowledge of the local workforce often allows us to secure the most competitive rates, saving our clients money while maximizing pay for the staff.

Yes, we offer a one-week guarantee. If you decide our services aren’t the right fit within that period, we’ll refund your deposit and waive your bill.

While you have the flexibility to discontinue our services at any point, most roles come with a minimum commitment of 30 hours per week. We prioritize the well-being of our staff, many of whom rely heavily on their earnings. Providing them with stable employment ensures their dedication to your business and clientele.

Your remote hire works your preferred time zone, ensuring seamless collaboration.

The significant majority portion of your hourly fee directly compensates the staff. The hourly fee you pay provides for a competitive salary and top-tier private healthcare.

We are committed to sourcing top-tier candidates and ensuring our staff receives timely compensation for their dedication. The deposit is fully refundable as long as no outstanding invoices are due.

While vacation days aren’t obligatory, we highly recommend them. We offer a rebate of up to 50% for paid vacation days.

The Philippines offers an ideal blend of cost-effectiveness, English proficiency, cultural compatibility, integrity, and talent availability. Many prominent US Fortune 500 companies utilize virtual assistance from the Philippines.

Absolutely! We can recruit entire teams and even establish a branded office for you in the Philippines.

All our employees sign a confidentiality agreement. They are motivated by job security and have no incentive to breach trust. For clients with specific privacy and security needs, we offer a bespoke office solution with onsite security.

We maintain regular communication to ensure the collaboration is fruitful. If, for any reason, the partnership isn’t working, we’re prepared to find a suitable replacement.

Our Clients

Navigate Global Talent with Ease​

Hire Highly-Vetted
Virtual Assistants

Unlock global talent effortlessly with Treantly. Leveraging a dedicated team in the Philippines, we connect you to elite candidates. Experience premium recruitment. Starts at $7/hr.

Secure Office Studios

Leverage Treantly’s secure office studios for your offshore offices in the Philippines.